Shipping & Returns
Shipping Policy
Khadeem’s Electronics is committed to providing efficient and cost-effective shipping services to our customers. We offer a range of shipping options to accommodate diverse customer needs. All products are meticulously packaged to ensure delivery in optimal condition. For inquiries regarding our shipping policies, please contact our customer service department.
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Please note that Khadeem’s Electronics shall not be held liable for any loss, damage, or delay incurred during the shipment of imported items.
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Order Placement:
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To facilitate timely delivery, customers are advised to place orders at least one to two days in advance of the desired delivery date. When placing an order, please provide your:
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1.Full name
2.Complete shipping address
3.Detailed description of the desired product.
Return & Exchange Policy
Return and Warranty Policy
Khadeem’s Electronics strives to ensure customer satisfaction. To facilitate a smooth return or exchange process, please contact our customer service team.
Returns and Exchanges:
Eligibility: Most products purchased from Khadeem’s Electronics may be eligible for return or exchange, subject to the conditions outlined herein. Digital Gift Cards, opened software, and damaged items are excluded from return or exchange.
Conditions: To initiate a return or exchange, the original product, packaging, and all included accessories (e.g., charging cable, instruction manual) must be presented with the original purchase receipt.
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A restocking fee of 15% will be applied to all returned items unless the return is due to a defective physical product. This fee is intended to cover the costs associated with processing returns, including inspection, restocking, and repackaging.
Exceptions:​
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Defective Products: If the product is defective upon receipt, we will provide a refund or credit.
Please note that shipping costs for returns are the responsibility of the customer.
Warranty:
Scope: Khadeem’s Electronics provides a warranty for defects in materials and workmanship under normal use.
Exclusions: The warranty shall be void under the following circumstances:
Physical damage to the product caused by negligence, accident, or misuse.
Tampering with the product, including but not limited to disassembly, removal of serial numbers, or software modifications.
Warranty Holder: The warranty is non-transferable and valid only for the original purchaser.
Theft: Loss or theft of the product is not covered by the warranty.
Exchange Policy:
Timeframe: Exchanges are permitted within seven (7) days of the original purchase date.
Fee: A delivery fee may apply to exchanges.
By purchasing from Khadeem’s Electronics, the customer agrees to the terms and conditions of this Return and Warranty Policy.
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If you have any questions, please don't hesitate to contact us.